The best Shopify Chatbot apps in 2023

4.8 of 5 ⭐️

Key Features :

Tidio allows you to get all your live chat, e-mail, and Messenger communication in one panel, which saves you time. You can also enable Bots to reclaim abandoned carts and increase sales, reacting to your customers’ behaviour automatically. Setting up Tidio in your Shopify store takes less than 30 seconds. Just click “Add app,” allow the widget to install on the site, and you’re done!

Free plan available

5.0 of 5 ⭐️

Key Features :

BestChat Live Chat Chatbot is the perfect way to connect with your customers and provide them with fast, efficient service. There is no need to worry about visitor privacy leakage with BestChat, as it is the most accessible communication tool available. BestChat will give your customers the best purchase experience possible, by providing a simple widget which fits your website perfectly.

Free

4.8 of 5 ⭐️

Key Features :

Chatra allows you to livechat with your customers from one app, be it desktop or mobile. This way, you can answer questions, clarify concerns, cross-sell and upsell more easily. As a result, you will be able to increase the number of orders and boost average order value. Additionally, you can use Chatra to save abandoned carts. By sending an automatic chat message asking “Hey, can we help you with anything?” you could make the difference between a sale and an abandoned cart.

Free plan available (limited features)

4.9 of 5 ⭐️

Key Features :

Channel.io is an all-in-one business platform that provides everything you need to run your business efficiently. It is easy to use and saves you time and money. With Channel.io, you can start investing in your business now!Channel.io provides an offline shopping experience for online customers. It personalizes the experience for your customers and turns visitors into fans!As one of the fastest growing B2B SaaS in Asia, Channel.io is now expanding its reach to become the best in business communications all over the globe!

Free plan available (limited features)

4.9 of 5 ⭐️

Key Features :

MyAlice makes it easy to manage all of your customer support channels in one inbox. You can find Shopify orders, customer details, and product inventory right in your inbox, and update, cancel, or refund orders without switching. With MyAlice, you can also automate up to 50% of your repetitive queries with NLP-trained chatbots, and ensure a 24/7 storefront presence.

Free plan available

4.8 of 5 ⭐️

Key Features :

Maisie Chatbots + LiveChat 2.0 is the perfect solution for businesses looking to boost their conversion rates and average order values. By providing personalised product recommendations, answering pre-sales questions and offering irresistible deals, Maisie can help you increase your sales revenue.Maisie can also help you capture leads and re-engage them by growing your subscriber list with compelling opt-ins. And if you ever lose a sale, Maisie can bring visitors back to your site via Messenger and email.Finally, Maisie can help you slash your customer support workload by responding to customer queries 24/7 and providing real-time order status updates.

From $15/month

4.7 of 5 ⭐️

Key Features :

Gobot helps shoppers find products they need, automates repetitive customer support tasks, and helps collect customer data. By using AI-powered guided selling quizzes, Gobot helps shoppers find the right products based on their individual needs. This increases conversions and reduces the support burden, offering instant 24/7 customer support. Gobot also helps collect customer data, grow email and SMS marketing lists, and personalize email/ad/SMS marketing campaigns.

Free to install

5.0 of 5 ⭐️

Key Features :

Socialreply allows you to create orders for your store during a chat session, and sync all products to Facebook Messenger. This way, you can boost sales and conversion rates by supporting customers better and increasing the number of orders. You can also integrate Socialreply with multiple Facebook accounts. This way, you can chat and reply to all comments at once, which saves you time. Live chat with customers also allows you to increase sales and build better relationships.

Free

4.8 of 5 ⭐️

Key Features :

Creating an attractive FAQ page from scratch can be done in just 10 minutes. This will give your customers an easy to use tool to find answers to their questions right away. All customer requests (email, Live Chat, and Messenger) can be opened on a single platform with HelpDesk. This results in a better customer experience and quicker responses. Product description tabs can be easily created and organized. Choose from specific, shared options.

From $3.99/month

4.7 of 5 ⭐️

Key Features :

Reamaze is a centralized customer service platform that helps businesses manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, and VOIP. With Reamaze, businesses can boost sales and engagement by creating automated website messages, sending push notifications, and building chatbots. Reamaze also makes it easy to automate teams and common tasks by providing access to customers' Shopify data and allowing businesses to process orders, returns, refunds, and cancellations in chat.

From $29/month