The best Shopify Return apps in 2023

4.6 of 5 ⭐️

Key Features :

The AfterShip Returns Center allows customers to return or exchange products via a branded returns portal. This portal expedites return shipping with popular couriers like UPS & USPS. AfterShip also sends proactive return updates to reduce customer inquiries and anxiety. These updates include timely return and refund status notifications via email. This helps boost trust & encourage repeat sales. Return Labels & Flexible Rules can also be set to recapture revenue and save costs. Generate discounted USPS prepaid return labels with Postmen shipper accounts.

Free plan available (limited features)

5.0 of 5 ⭐️

Key Features :

If you want to use Return Prime to generate and send return labels to customers, you will need to connect your logistics account. You can track the shipment and know when it reaches back to the warehouse. If you need help, our live chat support is available to get you set up in minutes. You can customize the return and exchange policies, translate the customer journey, and restrict returns on certain products.

Free plan available

5.0 of 5 ⭐️

Key Features :

The Return & Exchange Portal makes it easy to manage and track returns and exchange requests. With the portal, you can automate RMAs and customer return policy with a branded self-service return portal. Additionally, the portal makes it easy to generate return labels and automate return order shipping labels and processing through supported shipping carriers.

From $17/month

4.6 of 5 ⭐️

Key Features :

Sorted's Returns Center makes it easy for your customers to request returns and get shipping labels, all in your branding. You can also streamline your refund process and automatically create a new order for exchanges.

Free plan available

4.9 of 5 ⭐️

Key Features :

The FlexReturn Return Center offers a self-service return portal that customers can use to submit returns through a few easy steps. The portal is customizable and can be branded to match your company's look and feel. You can also set up your own return policy, reasons, and resolutions. The FlexReturn Return Center also features smart rules that can be used to provide suitable return policies to your customers. Additionally, the FlexReturn Return Center can connect to major carriers to generate return labels automatically. Finally, customers will be notified by email of each step in the return process, and you will be able to communicate with them via messaging in any return case.

Free plan available

5.0 of 5 ⭐️

Key Features :

EasyReturns Return App makes it easy to keep track of all your returns. This saves you time and avoids mistakes. You can process return requests automatically or manually. The app also provides statistics and reports to help you screen your returns. This way, you can find out which products are returned most frequently and for what reason. The app also has a returns portal where customers can register their return request themselves. This saves you and your customers time. This also increases the trust of your customers.

Free plan available

4.6 of 5 ⭐️

Key Features :

Returns and exchanges are easy with Returnly. Customers can start a return or exchange anytime, and they'll automatically get labels and processing for their exchange. This is quick and easy for customers, and it frees up your team's time.Gift recipients will love being able to request a gift card or exchange without having to contact the gift giver or customer support. And with Returnly's advanced return solutions, you can offer printerless QR codes, international handling, brand controls, CSAT surveys, and more to help you grow through exceptional returns.

$149/month

4.5 of 5 ⭐️

Key Features :

Returns and exchanges are built for consumer convenience. Consumers can return items on their terms, by mail, to a nearby store, or to 200,000+ carrier and partner locations. Return rules can be deployed for different products or customer segments, to offer a differentiated experience. Exchanges are easy to offer, and can retain revenue and reduce reverse logistics and inventory markdown costs.

Free to install

4.5 of 5 ⭐️

Key Features :

Loop's exchange portal allows customers to exchange their purchase for something else, driving more retained revenue, more repeat purchases, and more positive reviews. The portal also automates your return policy, taking back your time, and simplifies return shipping by connecting your Shopify Store seamlessly to the physical world.

Free plan available

4.9 of 5 ⭐️

Key Features :

ReturnsZap offers a self-service returns portal that can be embedded on your shop, allowing customers to initiate returns without contacting support. ReturnsZap also offers a returns management dashboard that allows you to track all of your returns from one central location, send updates to customers, and collaborate with your team. Lastly, ReturnsZap supports multiple shipping options, including prepaid labels and customer paid labels, with the flexibility to customize.

Free plan available