The best Shopify Live Chat apps in 2023

4.8 of 5 ⭐️

Key Features :

Tidio allows you to get all your live chat, e-mail, and Messenger communication in one panel, which saves you time. You can also enable Bots to reclaim abandoned carts and increase sales, reacting to your customers’ behaviour automatically. Setting up Tidio in your Shopify store takes less than 30 seconds. Just click “Add app,” allow the widget to install on the site, and you’re done!

Free plan available

4.7 of 5 ⭐️

Key Features :

Gorgias is a helpdesk and live chat software that lets you unify your customer service. It gives you an all-in-one view of every order, conversation, and social engagement. You can quickly help customers on every channel and stop tab-shuffling.Gorgias also lets you build a help center, automate pesky tickets, and use dynamic templates to address questions in two clicks. It is loved by customers and agents.Now, Gorgias is starting at $

From $10/month

4.7 of 5 ⭐️

Key Features :

Reamaze is a centralized customer service platform that helps businesses manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, and VOIP. With Reamaze, businesses can boost sales and engagement by creating automated website messages, sending push notifications, and building chatbots. Reamaze also makes it easy to automate teams and common tasks by providing access to customers' Shopify data and allowing businesses to process orders, returns, refunds, and cancellations in chat.

From $29/month

5.0 of 5 ⭐️

Key Features :

BestChat Live Chat Chatbot is the perfect way to connect with your customers and provide them with fast, efficient service. There is no need to worry about visitor privacy leakage with BestChat, as it is the most accessible communication tool available. BestChat will give your customers the best purchase experience possible, by providing a simple widget which fits your website perfectly.

Free

4.8 of 5 ⭐️

Key Features :

Chatra allows you to livechat with your customers from one app, be it desktop or mobile. This way, you can answer questions, clarify concerns, cross-sell and upsell more easily. As a result, you will be able to increase the number of orders and boost average order value. Additionally, you can use Chatra to save abandoned carts. By sending an automatic chat message asking “Hey, can we help you with anything?” you could make the difference between a sale and an abandoned cart.

Free plan available (limited features)

4.9 of 5 ⭐️

Key Features :

PingMe is a messaging app that allows you to integrate Facebook Messenger, Instagram, and WhatsApp into one platform. With PingMe, you can manage all your chats in one place, with an insightful dashboard. Setting up Messenger chat is quick and easy. You can also use PingMe to retarget customers and keep conversions going across platforms.

Free plan available (limited features)

4.9 of 5 ⭐️

Key Features :

Channel.io is an all-in-one business platform that provides everything you need to run your business efficiently. It is easy to use and saves you time and money. With Channel.io, you can start investing in your business now!Channel.io provides an offline shopping experience for online customers. It personalizes the experience for your customers and turns visitors into fans!As one of the fastest growing B2B SaaS in Asia, Channel.io is now expanding its reach to become the best in business communications all over the globe!

Free plan available (limited features)

5.0 of 5 ⭐️

Key Features :

Get more organic traffic by ranking higher on relevant keywords. Drive returning, high-converting traffic to your store with this natural SEO booster! This app compresses website images without reducing quality, helping you increase your page load speed and SEO. You don't need any prior knowledge of SEO to use this app - we'll help you master it and bring new organic users to your store every day.

Free plan available

5.0 of 5 ⭐️

Key Features :

Flowio helps you to grow your email subscribers by capturing their emails with stunning pop-ups when they first enter or when they try to leave. With Flowio, you can send hyper-targeted emails & SMS based on users’ behaviors with specialty pre-built automation flow. Flowio also allows you to support & upsell by Live Chat by sending automated chat messages based on users’ behaviors to provide instant support and turn them into happy buyers.

Free plan available

3.9 of 5 ⭐️

Key Features :

WhatsApp Chat allows you to provide support, upsell products, and send coupons to your customers through the most popular messaging app. With easy integration, you can install WhatsApp Chat with just one click, without any coding or template modification required.

Free plan available (limited features)

4.9 of 5 ⭐️

Key Features :

With this subscription service, you can launch new plans in minutes and easily migrate from other solutions. You'll also get 24/7 live chat support. Plus, your subscribers can easily manage their own subscription with the intuitive self-management portal. This way, you can focus on engaging customers and increasing your recurring orders.

Free to install

5.0 of 5 ⭐️

Key Features :

With Conzia Live Chat, you can increase your sales by 40% by talking to your Shopify store visitors. We offer a life time free version of Live Chat. You can also connect to your customers via Facebook Messenger. Our easy one click integration lets you place Conzia Live Chat & Facebook Messenger widgets on your Shopify store with just one click - no coding knowledge required.

Free plan available (limited features)

5.0 of 5 ⭐️

Key Features :

Socialreply allows you to create orders for your store during a chat session, and sync all products to Facebook Messenger. This way, you can boost sales and conversion rates by supporting customers better and increasing the number of orders. You can also integrate Socialreply with multiple Facebook accounts. This way, you can chat and reply to all comments at once, which saves you time. Live chat with customers also allows you to increase sales and build better relationships.

Free

4.4 of 5 ⭐️

Key Features :

JivoChat Live Chat is a great way to increase your website's conversion rate by 20%. By engaging with every visitor on your website, you can get more sales and leads from the traffic you already have. The "Jivo Curve" makes it easy to set up and use, and it's simple for your team. It only takes 3 minutes to install, and you're all set! JivoChat Live Chat is desktop, mobile, and web-friendly.

Free plan available

4.8 of 5 ⭐️

Key Features :

Maisie Chatbots + LiveChat 2.0 is the perfect solution for businesses looking to boost their conversion rates and average order values. By providing personalised product recommendations, answering pre-sales questions and offering irresistible deals, Maisie can help you increase your sales revenue.Maisie can also help you capture leads and re-engage them by growing your subscriber list with compelling opt-ins. And if you ever lose a sale, Maisie can bring visitors back to your site via Messenger and email.Finally, Maisie can help you slash your customer support workload by responding to customer queries 24/7 and providing real-time order status updates.

From $15/month

4.9 of 5 ⭐️

Key Features :

The app offers a live chat on WhatsApp to provide the best customer service. They also have a system for abandoned shopping carts that allows customers to get discounts and sales notifications via WhatsApp and SMS. This company also offers quality customer support by notifying clients of every step in their order process via WhatsApp and SMS.

Free

4.8 of 5 ⭐️

Key Features :

Floatify is a great way for users to stay in touch with merchants. With a variety of methods to choose from, including SMS, email, Facebook Messenger, and Boost, store owners can easily find the perfect way to communicate with their customers. Additionally, Floatify makes it easy to customize the look of your business by allowing you to change the location, color, size, and style of the icons.

Free

4.9 of 5 ⭐️

Key Features :

DelightChat is a complete WhatsApp Marketing & Customer Support solution. WhatsApp Marketing and Customer Support solution that helps manage customer queries from one dashboard. It provides an official WhatsApp Business API phone number which can be used for support and marketing. Automated features include abandoned cart recovery, order confirmation, and delivery notifications. DelightChat offers a free Green Tick application to WhatsApp.

Free plan available

5.0 of 5 ⭐️

Key Features :

Richpanel's customer service CRM enables you to manage customer support on Live Chat, Email, Facebook, Instagram, Phone, SMS and Amazon from one inbox. You can design self-service flows to answer common queries, and increase agent productivity with saved replies, smart assignments & automations. Additionally, Richpanel's live chat functionality allows you to proactively engage customers, give product recommendations, share coupons and convert them to customers.

Free plan available