The CRM or customer relationship management software is one of the most important tools that any online business should have. It helps businesses keep track of their customers, manage their orders and sales, and automate their marketing. Shopify is one of the most popular eCommerce platforms and it offers a wide range of CRM apps. In this blog post, we will be discussing the top 8 best CRM apps on Shopify.
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CRM PLUS on LINE
Reamaze Live Chat Helpdesk CRM
Richpanel Customer Service CRM
Endear CRM and Clienteling
NoteDesk ‑ To‑Do, Tasks, CRM
3Dsellers ‑ CRM & Helpdesk
Chat with us, Messenger & CRM
4.9 of 5 ⭐️
4.7 of 5 ⭐️
5.0 of 5 ⭐️
4.2 of 5 ⭐️
4.0 of 5 ⭐️
5.0 of 5 ⭐️
5.0 of 5 ⭐️
Free plan available
From $29/month
Free plan available
From $60/month
Free plan available
From $25/month
Free
CRM PLUS on LINE
4.9 of 5 ⭐️
Key Features :
CRM PLUS on LINE offers various LINE message automation features, such as delivering completed shipments, basket drop reminders, and restock notifications. In addition, CRM PLUS on LINE provides a LINE connect button on the order status page, making it easy to promote the benefits of LINE linkage. CRM PLUS on LINE can be used without a LINE Webhook URL, making it compatible with products that require a Webhook URL.
Free plan available
Reamaze Live Chat Helpdesk CRM
4.7 of 5 ⭐️
Key Features :
Reamaze is a centralized customer service platform that helps businesses manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, and VOIP. With Reamaze, businesses can boost sales and engagement by creating automated website messages, sending push notifications, and building chatbots. Reamaze also makes it easy to automate teams and common tasks by providing access to customers' Shopify data and allowing businesses to process orders, returns, refunds, and cancellations in chat.
From $29/month
Richpanel Customer Service CRM
5.0 of 5 ⭐️
Key Features :
Richpanel's customer service CRM enables you to manage customer support on Live Chat, Email, Facebook, Instagram, Phone, SMS and Amazon from one inbox. You can design self-service flows to answer common queries, and increase agent productivity with saved replies, smart assignments & automations. Additionally, Richpanel's live chat functionality allows you to proactively engage customers, give product recommendations, share coupons and convert them to customers.
Free plan available
Endear CRM and Clienteling
4.2 of 5 ⭐️
Key Features :
Endear CRM and Clienteling are the perfect tools for keeping your team organized and your customers segmented by shopping behavior and order history. With dynamic fields and custom product recommendations, every two-way SMS text or email to a customer feels like it was meant just for them. Endear CRM and Clienteling make it easy to see how your messages convert into sales, what and where your customers are buying, and motivate your team to reach their sales goals.
From $60/month
NoteDesk ‑ To‑Do, Tasks, CRM
4.0 of 5 ⭐️
Key Features :
NoteDesk helps you do more for your store by creating tasks, organizing, and planning your daily store needs. You can keep track of your business progress by creating projects and managing your team on the Team plan. The Task Library provides access to a large database of tasks and to-do's that will help optimize your store and help it grow and scale.
Free plan available
3Dsellers ‑ CRM & Helpdesk
5.0 of 5 ⭐️
Key Features :
3Dsellers' CRM & Helpdesk is the perfect tool for keeping on top of all your messages from multiple sales channels. With smart rules, you can make sure your customer service team is always on point, and with team collaboration features like mentions and custom mail folders, you can keep everyone connected and working together seamlessly.
From $25/month
Chat with us, Messenger & CRM
5.0 of 5 ⭐️
Key Features :
With Chat, Messenger, and CRM, you can unlock sales from conversation, create draft orders, paid orders, or pending orders without leaving your helpdesk, and make every customer interaction into a sales opportunity. You can also answer customer queries across any channel in an instant from one inbox, and get alerted when every Facebook messenger and live chat comes in. Additionally, you can personalize customer services by having all customer data shown next to each message, and tailoring your customer's experience to meet their specific needs.
Free
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