The best Shopify Chat apps in 2023

5.0 of 5 ⭐️

Key Features :

The Smart FAQs popup widget for customers allows you to organize all FAQs into one single place. You can track orders and provide instant answers to help customers save time and focus on shopping. The widget is fully customizable and easy to customize to match your brand identity. There are no technical requirements. There are multiple Contact-us options including integration of quick Contact-us methods: WhatsApp, Phone call, Message, Contact Form. You can also add a link to your FAQ page.

Free

4.8 of 5 ⭐️

Key Features :

The WhatsApp Chat Widget allows you to gather instant feedback from customers through the same ease in which they can reach their friends and family. This higher quality communication allows customer queries through chat widget and ecommerce buttons that help them reach the right person. With all the conversations, you can understand your customers and serve them better.

Free plan available (limited features)

4.7 of 5 ⭐️

Key Features :

WhatsApp Chat, Telegram & MORE helps you increase sales by improving your customer chat service and live support experiences. With its real time live chat feature, you can let your visitors communicate with your support via WhatsApp, Telegram, Facebook Messenger, Twitter, Phone, Email, Instagram, and more!

Free

4.8 of 5 ⭐️

Key Features :

WhatsApp Chat & Share provides instant customer support using WhatsApp Chat. Multiple support agents can boost referral sales with the sharing feature.Abandoned Cart Recovery allows customers to be contacted directly using WhatsApp (Automated or Manual). Offer some good discount & convert them easily. Android & iOS App availableOrder Notification automates your routine job this BFCM which increases customer retention. COD Order Verification, Confirmation & Order Fulfillment messages.

Free plan available

4.8 of 5 ⭐️

Key Features :

Tidio allows you to get all your live chat, e-mail, and Messenger communication in one panel, which saves you time. You can also enable Bots to reclaim abandoned carts and increase sales, reacting to your customers’ behaviour automatically. Setting up Tidio in your Shopify store takes less than 30 seconds. Just click “Add app,” allow the widget to install on the site, and you’re done!

Free plan available

4.7 of 5 ⭐️

Key Features :

Gorgias is a helpdesk and live chat software that lets you unify your customer service. It gives you an all-in-one view of every order, conversation, and social engagement. You can quickly help customers on every channel and stop tab-shuffling.Gorgias also lets you build a help center, automate pesky tickets, and use dynamic templates to address questions in two clicks. It is loved by customers and agents.Now, Gorgias is starting at $

From $10/month

4.9 of 5 ⭐️

Key Features :

WhatsApp Chat, Messenger, and Call are some of the best ways to increase sales and leads for your business. By talking to your customers through their favorite channels, you can give them the best customer support possible. You can also customize your store to match your brand, by adding a chat widget and choosing the colors, CTA, pages, icons, and positions that you want.

Free plan available